{"id":402793,"date":"2024-07-04T08:00:00","date_gmt":"2024-07-04T08:00:00","guid":{"rendered":"https:\/\/www.weixiaoduo.com\/plugins\/aion-assists\/"},"modified":"2024-07-28T18:33:00","modified_gmt":"2024-07-28T18:33:00","slug":"aion-assists","status":"publish","type":"post","link":"https:\/\/www.weixiaoduo.com\/plugins\/aion-assists\/","title":{"rendered":"Aion Assists \u2013 Customer Service"},"content":{"rendered":"<p>In addition to numerous features such as viewing order status, changing addresses, adding notes, and querying payment methods, users can easily learn store-specific details (such as working hours, shipping company, contact information, and many other features).<\/p>\n<p>Unlock the full potential of your customer service with <a href=\"https:\/\/www.aionisys.com\/pricing\/\" rel=\"nofollow ugc\">Aion Assists \u2013 Customer Service Premium packages<\/a> and gain access to all premium features.<\/p>\n<p>You can view conversations between your assistant and customers, easily access customer data, summarize the entire session with a single click, and activate and personalize nearly 100 features of your fully automated AI-powered chatbot.<\/p>\n<h3>Features<\/h3>\n<ul>\n<li>Show Order Status<\/li>\n<li>Show Order Creation Date<\/li>\n<li>Show Order Refunds<\/li>\n<li>List All Payment Gateways<\/li>\n<li>List All Shipping Zones<\/li>\n<li>Add a Marketing Message<\/li>\n<li>Display Session Quantity<\/li>\n<li>Show Order Items<\/li>\n<li>Show Shipping Address<\/li>\n<li>Show Billing Address<\/li>\n<li>Specify Customer Service Contact<\/li>\n<li>Specify Free Shipping Threshold<\/li>\n<li>Display Messages Quantity<\/li>\n<li>Display Successful Operation Quantity<\/li>\n<li>Show Product Stock<\/li>\n<li>Update Shipping Address<\/li>\n<li>Update Billing Address<\/li>\n<li>Update Order Note<\/li>\n<li>Product Marketing<\/li>\n<li>Specify the Shipping Company<\/li>\n<li>Specify the Return Policy<\/li>\n<li>Specify the Warranty Conditions<\/li>\n<li>Specify Shipment Date<\/li>\n<li>Specify the Refund Deposit Date<\/li>\n<li>Display Chat Content<\/li>\n<li>Display Successful Operation Chat Content<\/li>\n<li>Message Backups Screen<\/li>\n<li>Session\/Chat Summarization<\/li>\n<\/ul>\n<p>The <strong>Aion Assists<\/strong> plugin allows customers\/users to ask questions and receive answers in all languages globally on the front end. It prioritizes your customer\u2019s inquiries with a human-like attitude, correctly interpreting and responding even if the customer makes critical spelling and grammatical errors. Additionally, your plugin features an admin panel translated into six languages: English, German, Italian, Spanish, French, and Turkish. This enables stronger data management capabilities.<\/p>\n<h3>Features to be added in the next version:<\/h3>\n<ul>\n<li>Transfer customer information to MailChimp from interactions with your Aion Assists plugin<\/li>\n<li>Delete sessions and conversations<\/li>\n<li>Send campaign and announcement notifications to your customers from within the chatbot<\/li>\n<li>Special toggle and pop-up notifications<\/li>\n<\/ul>\n<h3>3rd Party Services<\/h3>\n<p>This plugin utilizes a third-party service, Aion Assists, for certain functionalities. Below are the details of how this service is used:<\/p>\n<ul>\n<li>\n<p>Authentication Endpoint:<\/p>\n<ul>\n<li>URL: (https:\/\/aionassistsapp.azurewebsites.net\/auth)<\/li>\n<li>Purpose: Generates a token specific to your license key and basic company information, allowing it to be stored in your site\u2019s local database for authentication purposes.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p>Settings Endpoint:<\/p>\n<ul>\n<li>URL: (https:\/\/aionassistsapp.azurewebsites.net\/auth\/settings)<\/li>\n<li>Purpose: Saves chatbot settings permissions.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p>Preferences Endpoint:<\/p>\n<ul>\n<li>URL: (https:\/\/aionassistsapp.azurewebsites.net\/auth\/preferences)<\/li>\n<li>Purpose: Saves chat response preferences.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p>Sessions Endpoint:<\/p>\n<ul>\n<li>URL: (https:\/\/aionassistsapp.azurewebsites.net\/auth\/sessions)<\/li>\n<li>Purpose: Lists all sessions recorded in the database.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p>Get Sessions Endpoint:<\/p>\n<ul>\n<li>URL: (https:\/\/aionassistsapp.azurewebsites.net\/auth\/get-sessions)<\/li>\n<li>Purpose: Retrieves details of specific sessions from the database.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p>Get Messages Summary Endpoint:<\/p>\n<ul>\n<li>URL: (https:\/\/aionassistsapp.azurewebsites.net\/auth\/get-messages-summary?sessionId=${sessionId}&licenseId=${licenseId})<\/li>\n<li>Purpose: Fetches all conversations associated with the selected session from the database.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p>Start Session Endpoint:<\/p>\n<ul>\n<li>URL: (https:\/\/aionassistsapp.azurewebsites.net\/customer\/start-session)<\/li>\n<li>Purpose: Facilitates the process of obtaining a session number to initiate the chat service for customers.<\/li>\n<\/ul>\n<\/li>\n<li>\n<p>Customer Endpoint:<\/p>\n<ul>\n<li>URL: (https:\/\/aionassistsapp.azurewebsites.net\/customer)<\/li>\n<li>Purpose: Used by customers to write to and receive responses from the chat service.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>It\u2019s important for users to be aware of this integration for transparency and legal compliance. Please review the terms of use and privacy policies of Aion Assists. <a href=\"https:\/\/www.aionisys.com\/privacy-policy\/\" rel=\"nofollow ugc\">Privacy Policy<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Aion Assists plugin is an AI-powered customer service solution for your WooCommerce stores. This customer service chatbot plugin, powered by the G \u2026<\/p>\n","protected":false},"author":65,"featured_media":402794,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"slim_seo":{"title":"Aion Assists \u2013 Customer Service - \u8587\u6653\u6735\u63d2\u4ef6\u76ee\u5f55","description":"The Aion Assists plugin is an AI-powered customer service solution for your WooCommerce stores. This customer service chatbot plugin, powered by the G \u2026"},"footnotes":""},"categories":[1],"tags":[55710],"class_list":["post-402793","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-aionassists"],"_links":{"self":[{"href":"https:\/\/www.weixiaoduo.com\/plugins\/wp-json\/wp\/v2\/posts\/402793","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.weixiaoduo.com\/plugins\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.weixiaoduo.com\/plugins\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.weixiaoduo.com\/plugins\/wp-json\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/www.weixiaoduo.com\/plugins\/wp-json\/wp\/v2\/comments?post=402793"}],"version-history":[{"count":0,"href":"https:\/\/www.weixiaoduo.com\/plugins\/wp-json\/wp\/v2\/posts\/402793\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.weixiaoduo.com\/plugins\/wp-json\/wp\/v2\/media\/402794"}],"wp:attachment":[{"href":"https:\/\/www.weixiaoduo.com\/plugins\/wp-json\/wp\/v2\/media?parent=402793"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.weixiaoduo.com\/plugins\/wp-json\/wp\/v2\/categories?post=402793"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.weixiaoduo.com\/plugins\/wp-json\/wp\/v2\/tags?post=402793"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}