Viable Support for Zendesk integrates your Zendesk Support workspace directly into your WordPress site.
With just your Zendesk subdomain, account email, and API token, you can:
- Display Zendesk ticket fields as dynamic WordPress forms.
- Submit support tickets directly from your site.
- Automatically convert WordPress comments into Zendesk tickets.
- Include metadata, tags, and post details automatically in tickets.
Built by ViableCube, this plugin is perfect for businesses and developers who want a smooth, automated support experience between WordPress and Zendesk.
Features
- Secure Authorization – Connect using your Zendesk subdomain, account email, and API token.
- Dynamic Field Fetching – Fetch all text-type custom fields from Zendesk and display them in your form.
- Shortcode Support – Use
[viasuzen_ticket_form]anywhere on your site. - Ticket Submission – Submit new tickets directly to Zendesk.
- Comment-to-Ticket Automation – Automatically convert new WordPress comments into Zendesk tickets.
- Custom Metadata – Add post type, author name, and ID as part of each ticket.
- Tag Support – Automatically add custom tags when creating tickets.
- Custom Ticket Subjects – Auto-generate ticket subjects with post or author details.
- Lightweight & Developer-Friendly – Optimized for performance and easy to extend.
Shortcode Example
Use this shortcode to display the Zendesk-powered form anywhere:
[viasuzen_ticket_form]License
This plugin is licensed under the GPLv2 or later.
You can view the full license text here: https://www.gnu.org/licenses/gpl-2.0.html
Support & Feedback
We』d love to hear your feedback and suggestions!
📩 Email: ahsan@viablecube.com
🌐 Website: https://viablecube.com
